These terms govern quotes, orders and services provided by Inkpressions through store.inkpressions.com. Placing an order means you accept them.
1. Quotes and pricing
Prices shown on the site are starting points. Final pricing depends on quantity, decoration method, number of ink colours or stitch count, number of placements, and the garment selected. Written quotes are valid for 30 days unless stated otherwise. Blank garment prices are set by our suppliers and can change without notice; where a supplier price moves materially before production, we will re-quote before proceeding.
2. Artwork and intellectual property
You keep ownership of artwork you supply. By submitting artwork you confirm that you own it or hold the rights to have it reproduced, and you agree to indemnify us against any claim arising from its use. We reserve the right to decline any artwork we believe infringes a third party's rights or that we consider unlawful or offensive.
Decorating a branded blank does not imply any endorsement by, or affiliation with, that garment manufacturer. We may photograph finished work for our portfolio and marketing unless you ask us in writing not to.
3. Proof approval
We provide a proof showing placement, size and colours before production begins. Your approval is the production reference, and you are responsible for checking it carefully — including spelling, artwork content, sizes and placement. Errors present in an approved proof are not covered by our guarantee. Production time starts from proof approval, not from order placement.
4. Production and delivery times
Standard production is 7–10 business days after artwork approval. Rush production in 3–5 business days is available for an additional fee. These are production estimates, not guaranteed delivery dates, and they exclude carrier transit time. If you have a fixed in-hands date, tell us before you order and we will confirm in writing whether we can meet it. We are not liable for delays caused by carriers, supplier stock-outs, or late artwork approval.
5. Payment
Online orders are paid at checkout, which is hosted and processed by Shopify. For quoted bulk and contract work, payment terms are set out on the quote or invoice; a deposit may be required before production begins. Goods remain our property until paid for in full.
6. Changes and cancellations
Tell us as soon as possible if you need to change or cancel an order. Before proof approval, changes are usually straightforward. After approval, screens may be burned, stitch files digitised and garments ordered — so changes may not be possible and cancellation may incur charges for work already performed and materials already committed. Once decoration has started, an order cannot be cancelled.
7. Returns on custom goods
Custom-decorated apparel is made to your specification and cannot be restocked or resold, so it is not returnable for change of mind, incorrect size selection or ordering error. Defects in our workmanship are covered by our guarantee. Undecorated blank goods, where sold, may be returned unused and in original packaging within 14 days.
8. Quantities and variance
A small amount of spoilage is normal on large production runs. Where an exact guaranteed count matters, tell us when ordering so we can build in overage. Minor variation in dye lot, garment sizing tolerance and decoration placement within normal industry tolerance is not a defect. Colour on your screen will not match a physical garment exactly; request a physical sample if precise colour matching is critical.
9. Customer-supplied garments
We can decorate garments you supply, but we cannot guarantee how an unknown fabric will react to ink, heat or stitching. Customer-supplied goods are decorated at your risk, and we are not liable to replace garments we did not supply. Please include spares.
10. Limitation of liability
To the fullest extent permitted by law, our total liability for any claim relating to an order is limited to the amount paid for that order. We are not liable for indirect or consequential losses, including lost profits or the cost of a missed event.
11. Governing law
These terms are governed by the laws of the State of Michigan, and any dispute will be subject to the courts of Oakland County, Michigan.
12. Changes to these terms
We may update these terms; the version in force is the one published here when you place your order. The date at the top reflects the most recent revision.
Contact
Inkpressions
3175 B Martin Parkway, Commerce Twp, MI 48390
orders@inkpressions.com · 248 461 2555
See also our Privacy Policy.